Frequently Asked Questions
Everything you need to know about shopping with Outzidr.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Outzidr is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking link and a unique number to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.